Privacy Policy – Business Hub Platform

Compliance with the Personal Data Protection Act (PDPA)
Last Updated: 22/06/2025

At Business Hub Platform, we are committed to protecting your privacy and personal data in accordance with applicable data protection laws, including the Personal Data Protection Act (PDPA). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our platform — whether you are a government agency, private organization, investor, or consultant.

1. Our Commitment to Privacy

● Security & Confidentiality:

We implement advanced security protocols to protect your data against unauthorized access, alteration, or misuse.

● Data Minimization:

We only collect the information necessary to deliver our services, such as data required for account creation, project facilitation, and collaboration tools.

● Access Control:

Only authorized and trained personnel have access to your personal data.

● Third-Party Compliance:

Our service providers are contractually bound to meet our privacy and security standards.

● Internal Enforcement:

We regularly audit our privacy practices and train our team to ensure compliance.

2. Information We Collect

We may collect and process the following categories of data:

Personal Information:
Full name, contact details, identification documents, or professional credentials.
Business Information:
Details related to your affiliated organization or agency and the projects you promote or participate in.
Financial Information:
Transaction records, account details, and any payment-related data needed to support financial interactions on the platform.
Technical Information:
Your IP address, browser type, device identifiers, and other data collected via cookies and tracking technologies.
Other Voluntary Information:
Any additional information you provide through forms, support requests, or during your use of the platform.

3. How We Collect Information

Your data may be collected through:

Direct Interactions:
When you register, update your profile, or communicate with our team.
Automated Technologies:
Through cookies, analytics tools, and usage logs while interacting with our website or mobile app.
Third-Party Sources:
From authorized government or financial institutions and trusted partners to support identity verification and service delivery.

4. How We Use Your Information

We use your data to:

Provide and Manage the Platform Services:
Enable account setup, facilitate project collaborations, and maintain your user profile.
Enhance Platform Security:
Authenticate users and detect fraudulent or unauthorized activity.
Comply with Legal Obligations:
Fulfill regulatory, legal, and financial compliance requirements.
Improve and Personalize Services:
Analyze usage trends and customize your platform experience.
Communicate With You:
Send important updates, alerts, and — with your permission — marketing or promotional content.

5. Sharing and Disclosure

We do not sell your personal data. We may share it with:

Platform Partners:
Governmental and private sector partners involved in project collaboration.
Financial Institutions:
Banks and payment processors to support financial transactions.
Regulatory Authorities:
As legally required or upon official request.
Third-Party Vendors:
Service providers operating under strict data protection agreements.
Legal Disclosures:
To enforce our terms or respond to legal processes.

6. Data Security and Retention

● Security:

We use encryption, firewalls, and access control systems to protect your data.

● Retention:

Your personal data is retained only for as long as needed to provide our services or meet legal obligations. It is securely deleted or anonymized afterward.

7. Your Rights

Subject to applicable law, you have the right to:

Access and Correct Your Data
Request Data Deletion (where legally permissible)
Withdraw Consent for non-essential processing
Object to data processing for direct marketing purposes
Request Data Portability in a machine-readable format

8. Cookies and International Data Transfers

● Cookies:

We use cookies for performance analytics, user experience enhancement, and personalization. You may control cookie settings via your browser.

● International Transfers:

If your data is transferred outside your jurisdiction, we ensure appropriate safeguards are in place in compliance with applicable laws.

9. Updates to This Privacy Policy

We may revise this policy from time to time. Major updates will be communicated via email or platform notifications. Please review this policy periodically.

10. Contact Us

If you have any questions or requests related to this Privacy Policy, please contact us at:

Email: [email protected]